Kurt Wilson

Kurt Wilson commented, May 05, 2023 05:22
Official comment
Thanks for the posts and votes on this idea. We are currently considering adding this to our roadmap. I'll post here if and when this is added officially.
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Kurt Wilson created an article, September 11, 2018 14:45
Integration with Podium
1. Add-ons and Integrations
2. Podium
Overview RFMS has partnered with Podium, the premier online review management service. Clients of both RFMS and Podium can benefit from this partnership whereby Podium sends a text message to the ...
- Edited October 02, 2025 15:17
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Kurt Wilson created an article, December 03, 2013 19:25
Tickets: Adding an Existing Knowledge Base Article to a Ticket
1. In-House Documentation
2. Zendesk User Information
From within the Ticket screen, scroll to the “Answer Suggestion” app located along the right side Type in your search phrase or select from the list of articles already provided based on keyword...
- Edited October 02, 2025 15:27
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