Utilities>System Options>System Wide>General
Category-Interface
Type- Must be Global 
Select a format for the telephone numbers that appear in the customer list. The symbols represent the different parts of a typical telephone number.
@S12 indicates no formatting.
The format normally used in the United States is the second selection, @k###-###-####.
If the display format of the telephone number field is changed, run Order Entry>Utilities>Fix Data>Customer Telephone to be sure all existing numbers convert properly.
If this is edited, it is a good idea to run the fix telephone utilities afterwards.
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