How to Obtain Online Access Codes

As of January 1, 2018, access codes will only be issued through the following process:

Go to portal.rfms.com and click on My Account.

2021-05-19_13-54-57.jpgLog in using Customer Number as username, and enter the password and click Log in.

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Click Request Access Code.

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Complete ALL the fields and click Request Access Code below the information. Be sure to use an email address that has been authorized to receive access codes.

SPECIAL NOTE: The Reason for Request must be accurately described. Failure to do so may result in the suspension of the specific account from receiving further access codes.

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Access Code Count Number Information

An email will be sent from RFMS Web Services to the email address provided on the information screen.  Before contacting Help Desk about non-receipt of an access code, please check your spam filter if you did not receive an email. The code will be listed in two places in the email.

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Please email rfms-help@cyncly.com for instructions on how to exclude email addresses in your organization for users that should not have the ability to get access codes through the RFMS website.  

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