Navigating the E-Commerce Module

Applies to: RFMS E-Commerce (EC)
This article covers navigation inside the EC module in RFMS.
If you’re in RFMS Core modules (Inventory, Order Entry, Purchase Orders), this may not match your screens.

The E-Commerce module is where you work with supplier documents that move through the FCB2B connection. E-Commerce is designed for reviewing and processing inbound B2B activity, while RFMS ERP remains the system where product records, purchase orders, receiving, and accounting workflows are completed.

This article introduces how to open E-Commerce, explains what each menu contains, and points out the areas you will use most often.

Opening the E-Commerce Module

You can open E-Commerce in two ways:

  • From the Navigator, select E-Commerce from the module list.
  • From the File menu at the top of any RFMS window, choose Navigator > E-Commerce.

  Note: If you do not see E-Commerce, confirm that your user role has permission to access it. If you still cannot access it, contact your administrator or RFMS Support.

E-Commerce Window Layout

The E-Commerce module is organized a little differently than most RFMS screens. E-Commerce uses the standard menu bar at the top of the window, and most day-to-day tasks are accessed from the File and Utilities menus.

In particular, Setup and Maintenance are located under Utilities. If you are looking for configuration or administrative tools, start there.

File Menu

The File menu contains the screens used to review and work with supplier documents.

OptionWhat it’s used for
Product Catalog DownloadOpens the downloaded 832 price catalog data so you can review it and import selected records into your RFMS product file.
Invoices > Invoice MatchingOpens electronic invoice matching so you can reconcile 810 invoices against your RFMS records using the tools on that screen.
Invoices > Archived Electronic InvoicesOpens the archive view for electronic invoices that have already been archived.
Invoices > Electronic Invoice ReportingOpens invoice reporting options for electronic invoices.
Advance Shipping NoticesOpens the 856 ASN screen so you can review ASNs and use the actions available on that screen (print/archive/match, etc.).
Download and Process Electronic DocumentsRuns a combined “download + process” routine when enabled. If it’s disabled, your environment may be configured to download automatically, or your permissions/settings may not allow manual execution.
Process Electronic DocumentsRuns the processing routine for documents that have already been downloaded into E-Commerce.
Print Setup…Opens printer/report setup used by E-Commerce printing.
ExitCloses the E-Commerce module.
Utilities Menu

Utilities contains settings, status information, and administrative tools.

OptionWhat it’s used for
System OptionsOpens E-Commerce system settings that control behavior such as processing and screen defaults.
Last Download InformationShows the most recent download activity details so you can confirm when downloads last ran and whether they completed.
Setup >Opens configuration screens used to set up and support the E-Commerce connection and related behaviors.
Maintenance >Opens maintenance tools for troubleshooting and cleanup.
Calculator (F2Key)Opens the calculator.
Reset Window PositionsResets E-Commerce window placement to the default layout.
Utilities > Setup submenu

Setup contains configuration screens that support E-Commerce connections and processing behavior. These settings are typically managed by an administrator or implementation team.

OptionWhat it’s used for
Communication PropertiesStores connection properties used for supplier communication through the B2B connection.
Web Service SetupConfigures web service settings used by E-Commerce features that rely on web connectivity.
Supplier Cross ReferenceMaps supplier naming/identifiers from incoming data to your internal supplier records.
Invoice Additional ChargesControls how additional invoice charges are handled during invoice processing/matching.
Material ClassificationMaps incoming catalog items to valid product codes/classifications for importing into Products.
Store SpecificStores store-specific E-Commerce settings used by your environment.
Price FormulaOpens the price formula setup used to apply formulas for newly imported records (per your verified behavior).
Transit Time AdjustmentAdjusts transit time values used in E-Commerce workflows where transit time is referenced.
Create Store file for RFMSGenerates a store-related file used to support setup/communication configuration.
Initial Communication SetupInitial setup routine used when establishing E-Commerce communications.
Utilities > Maintenance submenu

Maintenance contains tools used for troubleshooting and data cleanup. Use these options carefully.

OptionWhat it’s used for
View Transmission ErrorsDisplays transmission/processing errors to help troubleshoot download or document processing failures.
Product Catalog MaintenanceLegacy catalog maintenance tool. Not part of standard implementations today; use only if directed by RFMS Support.
Archive File MaintenanceMaintains archive files used by E-Commerce screens (cleanup/management tasks).
Clean Duplicate SKUsUtility to identify and clean duplicate SKUs created by data/import conditions. Use cautiously.
Update Mohawk FOBVendor-specific FOB update routine for Mohawk data.
Update Shaw FOBVendor-specific FOB update routine for Shaw data.
Update E-Commerce Setup FilesUpdates or refreshes E-Commerce setup files used by the module.

Next Steps

Next, continue to the Setup & Connections content to learn how supplier connections are configured and which settings affect downloading and document processing.

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