Posting Refund to Order without Refunding Card through Cyncly Pay

If a "receipt only" was posted to an order, a negative payment needs to be posted without attempting to refund the credit card through Cyncly Pay.  The steps below outline this process:

1. Click Payment icon in Order Entry.
2. Enter negative payment amount.
3. Click OK.
4. Click "Post Receipt Only."
5. Click Yes to agree to a Manual Post.