How to Add Users to Access the Cyncly Pay Web Portal

Additional users are only needed if they plan on logging into the Cyncly Pay backend. It is not necessary to follow these steps for users that only need to process payments.

Steps for Users that Signed up with Promob

1. In Promob account (Promob Login) click on the “My Accounts.”

2. Choose icon to manage users.

3. Click add users +

4. Enter Email, First/Last Name.

5. A temp password will be sent to the email associated with the account (no activation necessary).

Steps for Users that Signed up with Cyncly

1. Login to the Cyncly Pay web portal and navigate to the Manage Users section.
   
2. Select the Add User button, , in the top left of the Manage Users screen.
3. In the box that comes up enter the users email address and their name.
   
4. Select Save to add the user (user can then set their password).