Cyncly Pay Reports

This article explains the different Cyncly Pay reporting screens.

Settlement

The settlement report gives you the total payment amount, total fees, and total payout for each transaction.

  Note: Keep in mind that Cyncly Pay uses two day funding. That means there will be two business days between the transaction date and the settlement date. The cut off for transaction processing is 12 EST.

The settlement page can be filtered by date, credit card brand, and the columns can be sorted alphanumerically by clicking on the title. The settlement report can also be downloaded as a CSV file by clicking the download button, , located next to the filter button.

Settlement Report
Settlement Date	Date payment funds are available to you.  Tip: Cyncly Pay uses two day funding. The settlement date will always be two business days after the transaction date (unlike the example above).
Transaction Date	Date payment was successful.
Transaction ID	Cyncly Pay Transaction ID.
Merchant	Your company name.
Source	Invoice or Order number.
Contact	First and last name within customer record. Tip: If there is no customer name the contact name will be displayed as: No.+@+MID.com
Payment Method	This indicates what payment method was used for the transaction. Note: Currently only cards and their brands will be indicated. In the future eCheck will show here as well.
Last 4	Last four digits of the credit card used for the transaction.
Receipts	Total amount processed in the transaction including fees.
Fees	Total amount of fees for the transaction.
Payout	Total amount paid from Cyncly Pay to your bank account.

The transactions listed are limited to the calendar dates you are searching within. At the bottom of the list there will be the totals for the listed transactions.

When you click on a transaction a new page will open with more details.

Reconciliation

The reconciliation report shows you daily payments, what any fees were on those payments, your daily balance minus reserved funds, refunds, and payout.

The page can be filtered by a date or date range.

This report screen allows you to drill down into all of the individual payments that were made on a particular day. Selecting a payment line will add a totals line at the bottom. If multiple lines are selected the totals will be adjusted.

Click on the number in the column for Payment, Fee, Payout, or Daily Balance to see the complete list of transactions for that day and for that column's information.

Refund

Refund information is nested within the payment details screen. However, using the Refund report you can search all refunds within a specified date range. 

A. Date filter.

B. Double click or select the open icon to view the payment details of a transaction.

Select a refund to open the payment details.