Posted payment to wrong customer order

To reverse the payment on the original order payment was applied to, due to being the incorrect order.

Click on payment icon. Select original register payment was applied to. Select original payment field such as check or cash or credit card, enter the amount as a negative so as to offset the original payment. Post payment using original payment date.

This will bring the order balance back  to what it was.

 

Find the correct order and click the payment icon and post the payment .





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