Cyncly Pay Payment Details Screen

Double-clicking on a transaction will open the payment details screen. For details on actions that can be taken on a payment based on the current status, please see the articles The Cyncly Pay Home Screen and Understanding Statuses.

Section	Explanation
Summary	Quick overview of the payment transaction.
Actions	Actions that may be taken on a payment. Available actions depend on the payment status. For more information see the section Take Action on a Payment in the article Cyncly Pay Payments Screen.
Payment Details	Breakdown of the transaction including total amount and fees.
Payment Method	Details about the card used including the authorization code.
Additional Information	Includes Cyncly Pay transaction ID and the description. (Description is the RFMS Quote or Order number)
History	All steps and stages of the payment transaction are recorded here.
Related Payments	These are any other payments that have been made using the same customer ID, IP address, or card number as the payment you’re currently viewing.
Items	Items purchased will be listed here.   Note: For RFMS Orders please refer to the order in RFMS Order entry to see the items purchased.
Risk Assessment	This section only appears on payments that have a PAID status and helps you to identify potentially fraudulent payments. A risk score is provided for a payment, allowing you to decide when to block or mark payments for review.