Inventory stuck in reserved status

Inventory stuck in reserved status, RFMS system not releasing reserves.

EXAMPLE: Inventory record showing 150 Received, 100 Reserved, and 50 Available.

Go to Utilities>Fix Inventory>Fix Roll Inventory/Fix Item Inventory.

Depending on if the reserve is stuck in Rolls or Items click on Fix Roll Inventory or Fix Item Inventory.

NOTE: This requires an access code to go into all the options for Fix Inventory.

Search for the inventory record with the stuck on reserve. Then click on the edit icon

• Searching options for Rolls are Roll Number, PO Number and Supplier + Invoice Number.
• Search options for Items are Item Number, PO Number and Lading Number.

TIP: Have this information to search by before going into the fix options.

If the order actually has the line on it and it is job costed, move that 150 to the Used field.

If the order shows it in None status or simply not on the order at all, we need to move that amount to the Available Field. 

Edit the Reserved field to the correct amount then click on Fix.