Overview:
We’ve identified potential inaccuracies in the Receipts Not Deposited Account Code for version 24.4. This issue may impact report accuracy under specific conditions. Below, we outline the causes of the issue and provide guidance on how to address them temporarily.
Who is Affected? This issue impacts users running version 24.4 ERRM Accounting and RFMS Mobile.
Identified Issues
1. Payments Posted with a value in the Check Number field in RFMS Mobile do not post to the Journal once the Deposit is posted in Banking. The Check Number entered when posting the Payment overwrites the Check Register Account Code field resulting in the Journal Entry not being posted during Deposit when that Account Code is not found.
Next Steps
Our development team has investigated these issues and prioritized a fix in an upcoming release to prevent future occurrences.
- Please coordinate with your IT team or administrator to plan your update to version 24.4.1, expected to be released 02/03/25.
To correct existing issues, we recommend the following:
-
Manually Post Journal Entries
- Debit to the Bank Account Code where Receipt was Deposited
- Credit to the Receipts Not Deposited Account Code
Stay Updated
While we always aim to deliver a seamless experience and minimize issues, sometimes they do occur. You can view real-time updates of open issues and their status at any time here: Current and Resolved Issues for RFMS – RFMS Help Desk. Please be sure to follow this article to receive email notifications as updates are made.
If you have any questions or need further assistance, please contact our Support Team.
Thank you for your patience as we work to improve your reporting experience.
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